Writing a letter of complaint

I write this example to have more vocabulary and because i need more practice .

Dear Sir or Madam:

On July 16 my friends and I arrived at your inn hoping to spend an enjoyable weekend. Unfortunately , because of your poor service , our weekend was a disaster.Since your ad says "have a fabulous time or get your money back ," I am requesting that you refund our money .

From the moment we arrived , there were problems with the service.First , a very unfriendly desk clerk couldn't find our reservation .After waiting almost half an hour , we were led by another unfriendly clerk to our room.The room ,which had a view of parking lot instead of the bay, had not yet been cleaned , so we found dirty towels on the beds and cigarette butts in the ashtrays.Despite these problems, none of your employees apologized to us.This was not the weekend we had been looking forward to.

Service at your inn was not always like this .My previous visits were always enjoyable because of the courteous service and clean rooms with beautiful views . Until things change at your inn,I will never recommend it to anyone.I expect to receive my refund shortly.

Sincerely yours ,

Dale Thomas

Big business

Sometimes good ideas grow out of frustration.When Fred Smith was a student at Yale University , he had some paperwork that he needed to have delivered across the country the next day.Smith was amazed to find out that overnight delivery was impossible .He sat for a long while wondering why .Why couldn't there be a reliable overnight mail delivery service?He decided to design one.Smith did just that and turned his design into a class project .His business profesor gave him only a C for his efforts.However ,Smith was not throught .He refined the ideas in that class project and eventually turned them into one of the first and most successful overnight mail services in the world -FedEX

We know today ,of course ,that each of these ideas led to an incredibly successful product or service that has changed the way many of us live .The best questions are usually openended and are often silly.Children aren't afraid to ask such questions ,but adults frequently are.Think how different the world might be if people never asked "silly" questions!

SILLY QUESTIONS , BRILLIANT ANSWERS

Several years ago , Masaru Ibuka, the chairman of Sony, was at a company planning meeting.Suddenly he had a brilliant idea.He stopped the meeting and asked everyone present what would happen if Sony removed the recording function and speaker and sold headphones with a tape player instead .Almost everyone thought he was crazy.Still , Ibuka kept thinking about his idea and worked at refining it.The result ,of course ,turned out to be the wildly successful Sony Walkman.

Good ideas often start with a really silly question .Bill Bowerman was making breakfast one day.As he stood there making waffles for his son,he wondered what would happen if he poured rubber into his waffle iron.Later ,he tried it and the result looked something like the bottom of most sports shoes we see today .Still ,when he took this idea to several existing shoe companies ,he was literally laughed at .In fact , every single company turned him down.Though rather discouraged, Bowerman persevered and went on to form his own company , making NIKE athletic shoes.

THE LAST CHRISTMAS

LOL I FORGOT THE PICTURE .............

I love this picture!!

Was take the last christmas, they are my two brothers alvaro and aldo. I remember I was working in Liverpool store ,that day I was so tired but very happy because that day pay me, as soon as they paid me I bought some presents to my family ...

We have so fun we sang and dance ...

my dad took this picture I think is original because the light of the three candles made different .

I cannot believe that the next month is December...

well

see u ........

:) :) :)

That disgust!!!

I cannot believe that this lady has the nails so long

she is like a witch ,I am afraid .

I found this picture on the internet is amazing

I cannot found more information about her history ...

well is all for now

bye

be happy

:)

Paragraph

Lucy Gomez is the most creative person I know.She started piano lessons when she was only 6 years old.At school ,she was always creating interesting projects in her art class.When she was only 12 years old, she won a citywide poetry contest .Her parents were very proud of her.

Now lucy works as a sitcom writer for a popular TV show .She works with a group of writers, and together they have to think o fresh ideas.They also have to come up with funny dialog for the actors on their show because the actors have to play believable characters that will be make the audience laugh.It is not an easy job,but Lucy does it well.

She starts work late in the morning and often works until 7 or 8 at night .

Lucy is very curious .She likes to travel and meet new people who have opinions that are different from hers.She often carries a notebook with her and writes down what she sees and hears .Lucy tells me that these new experiences are a good source of ideas for her work.I always enjoy talking to her and am happy to know someone as bright and creative as Lucy.